Training Programmes

Emotional Intelligence at Work

Emotional Intelligence at Work

Duration: 2 Days
Maximum Delegates: 30

This workshop is an illuminating path to personal and professional growth. Where delegates will emerge with profound empowerment, enabling them to not only accomplish more but also become more
authentic and influential individuals. Throughout this workshop, delegates will embark on a transformative journey of self-discovery, gaining valuable insights into their own personalities and honing their abilities to connect with others, whether they are co-workers, customers, or regulatory partners.

Learning Objectives:

By the end of this training, the participants should be able to interpersonal relationships leading to increase in productivity

  • Define and explain the Emotional Intelligence (EI) Competencies
  • Identify the main El competencies and know how each area can contribute to personality and interaction with others
  • Recognise and understand moods and emotions and their effect on people
  • Manage and regulate emotions to improve interpersonal relationships leading to increase in productivity
  • Understand people’s feelings when interacting with them and become a trusted member of their network
  • Apply El principles and concepts to optimise professional performance and working relationship
Module 1: Introduction to Emotional Intelligence (EI)
  • Why Emotional Intelligence?
  • The Theory of Multiple iIntelligences
  • The El Thesis El Framework and Competencies

Module 2: Self-Awareness

  • The Journey of Self-Discovery
  • Understanding Perceptions, Paradigms and Perspectives
  • The Psychology of Self-Understanding
  • The Johari Window

Module 3: Mastering Emotions

  • Choice
  • Optimism
  • Anger Management
  • Worry Management
  • Adapting and Connecting

Module 4: Self-Motivation

  • What is Motivation?
  • The Power of Self-Talk
  • State of Flow
  • Apathy

Module 5: Social Awareness

  • Why Social Awareness?
  • Group Interactions
  • Negative Listener Types
  • Effective Listening

Module 6: Relationship Management

  • Insights into Influencing
  • Understanding and Meeting the Six
    Human Needs